Returns & Exchanges

At Aqua Group, we want you to be completely satisfied with your fashion purchase. If your items aren't a perfect fit, we offer a seamless 30-day return and exchange policy to ensure your wardrobe remains effortless.

Return Process

• 1.
  Initiate Your Request

  Log in to our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the unworn garments with original tags attached into their original packaging to ensure they are protected during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.